Norton AntiVirus Auto-Protect feature may be disabled after WindowsME upgrade

After you upgrade your computer to Windows Millennium Edition (Me) from Windows 98 or Windows 98 Second Edition, the Norton AntiVirus 2000 Auto-Protect feature may not work. This behavior occurs even if the feature was working before the upgrade.

The NAV Auto-Protect icon does not appear in the taskbar or in the list of running tasks (as NAVAPW32) when you press CTRL+ALT+DELETE.

RESOLUTION

To run the Auto-Protect feature in the background, restart the computer:

  1. Click Start, click Shut Down, click Restart from the list, and then click OK.

  2. If the NAV Auto-Protect icon does not appear in the taskbar after you restart the computer, repeat step 1.

MORE INFORMATION

This behavior occurs only when you upgrade to Windows Me.

When I decided to upgrade my system, I re-formatted the drive and did a "fresh" install. I did not re-load Anti-Virus 2000 but purchased Anti-Virus 2001 and installed that instead.

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